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Freshservice

Claude connectorPartner — verified

Manage tickets, assets, changes, and IT requests

View in Claude directory

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Tools
35

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#168of 8,953024h7places up7d
#116#266#416#566#716Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Rank by trending score

#550of 3,5514places down24h45places down7d
#246#959#1,672#2,385Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Popularity score

16,182+3424h+1837d
11,91313,07814,24315,408Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Trending score

33,397+3124h−9497d
1499,48118,81328,145Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

In its category

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity93rd of 4,952 by popularity · 305th of 1,913 by trending score
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All 5,028 Productivity connectors

Also on other marketplaces

Tools

  • fetchSolutionCategories
  • fetchSolutionCategory
  • updateSolutionArticle
  • createOnboardingRequest
  • fetchOnboardingRequests
  • fetchOnboardingRequestForm
  • createOffboardingRequest
  • fetchOffboardingRequestTickets
  • placeRequestServiceCatalogItem
  • fetchServiceCatalogItemSearch
  • fetchServiceCatalogCategories
  • fetchOffboardingRequests
  • fetchSolutionArticles
  • createSolutionArticle
  • fetchSolutionArticleSearch
  • fetchServiceCatalogItem
  • fetchServiceCatalogItems
  • createTicket
Show all 35
  • fetchTicket
  • updateTicket
  • fetchTickets
  • fetchAgent
  • fetchAgents
  • fetchAssets
  • createAsset
  • fetchAsset
  • updateAsset
  • createTicketNote
  • fetchSolutionFolder
  • fetchSolutionArticle
  • fetchRequesters
  • fetchRequester
  • fetchWorkspaces
  • fetchSolutionFolders
  • createSolutionFolder
Categories
Made by
Freshworks · Website
Sign-in
Required
Transport
Streamable HTTP
Permissions
Read + Write
Works with
Claude, Claude API, Claude Desktop
Acts on
Tickets & tasks
Department
IT & security
Added
June 17, 2026
More info
Sponsorship
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