HelpCenter.io

Connect Claude to your HelpCenter.io knowledge base and run it in conversation.

• Find answers: search and read every article, with links, in every language your help center offers.
• Write and keep it current: draft new articles, import up to 50 at a time, update and translate existing ones, organize categories and upload images. On Catalyst, stage edits to live articles privately, release them together in a change set (early preview) and restore earlier versions.
• Find the gaps: see the searches that found nothing and the articles readers rate poorly, then draft the fixes for your review.
• Design: restyle the help center in the Template Editor's draft, from a ready-made theme or from a short brief: colours for light and dark mode, fonts, layouts, components, navigation and custom CSS. Visitors see nothing until you publish.
• Put it in your product: get the widget's install code, choose the websites allowed to embed it, and build FAQ sections for your pricing, checkout and app pages.
• Reply to readers: moderate comments, reply as yourself and answer your team's editorial notes.

You sign in with OAuth, choose which help centers Claude can reach and see every permission before you allow it. Every tool that edits, publishes or deletes is marked destructive, so Claude asks before it runs. Reader email addresses are withheld by default, and search analytics are aggregated daily.

Requires a HelpCenter.io account on the Growth or Catalyst plan, or their 14-day trial. Staged changes, version history and change sets need Catalyst. Design tools work on help centers that use the Template Editor.