Sonny
ChatGPT pluginManage customer support
Work with customer support in your connected Sonny workspace. Find conversations and contacts, read messages and help articles, add internal notes, update conversations, and send replies when requested. You can also manage tags and help content and review support reports and customer satisfaction. Requires an existing Sonny account. Access is limited by your workspace role, selected channels, and granted permissions. Sending a reply can deliver a message to a customer; drafts are not sent automatically. This connection does not provide background inbox monitoring.
- Featured
- No
not on the featured shelf
Movement
From our daily snapshots over the last 30 days.
Rank by placement
Rank in Business & operations
In its category
How this plugin compares with others in the same category. Positions are counted within the category, not across the whole directory.
Business & operations1,793rd of 2,019 by placement
| # | Plugin | Position | 7d |
|---|---|---|---|
| 1791 | #10097 | 1,906places down | |
| 1792 | #10113 | 1,898places down | |
| 1793 | #10115 | 1,896places down | |
| 1794 | #10118 | 1,897places down | |
| 1795 | #10127 | — |
Example prompts
- “Show my open support conversations.”
- “Summarize the latest messages in a support conversation.”
- “Find help articles about changing a delivery address.”
- Categories
- Sign-in
- On Install
- Capabilities
- Search support conversations, Read messages and contacts, Manage support work, Read and manage help content
- Availability
- Available
- Version
- 1.0.4
- Keywords
- customer support, inbox, help center
- Created
- September 30, 2026
- More info
- Sponsorship
- Promote this plugin