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SparrowDesk

Claude connectorCommunity

Support and Manage SparrowDesk customer support conversations in Claude

View in Claude directory

SparrowDesk is a helpdesk your team runs itself — email, chat, and tickets in one place, with AI built in.

This connector puts your helpdesk in Claude. Ask for the tickets that came in overnight, and Claude reads them. Ask what a customer has written before, and Claude pulls their history. Draft a reply, create the ticket, bump the priority, write the help center article: you say what you want, Claude does the typing.

What you can do:

  • Read and search conversations, with replies and internal notes inlined
  • Filter by status, priority, assignee, team, brand, or requester
  • Create tickets, reply to customers, add internal notes, update status and

assignment

  • Look up contacts and companies, create them, keep their details current
  • Read, write, and publish Knowledge Base articles and collections
  • List team members, tags, and custom conversation fields

You stay in control. Claude asks before anything writes, replies, or deletes. Reads run without a prompt, so asking about your queue stays quick.

Sign in with OAuth using your existing SparrowDesk account — there are no API keys to manage. Claude sees only what your account's permissions allow, and every action is recorded against your user in SparrowDesk.

Requires a SparrowDesk account. Setup and tool reference: developer.sparrowdesk.com/mcp

Tools
36

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#3108of 8,95349places down24h303places down7d
#2,203#2,450#2,697#2,944Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Rank by trending score

#3094of 3,55172places up24h3places down7d
#2,313#2,546#2,779#3,012Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Popularity score

6,781+1324h−137d
6,7186,7506,7826,814Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Trending score

7,474+1,13424h+3,9497d
2,0395,6189,19712,776Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity1,634th of 4,952 by popularity · 1,683rd of 1,913 by trending score
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All 5,028 Productivity connectors

Communication319th of 969 by popularity · 343rd of 387 by trending score
Order by

All 983 Communication connectors

Tools

  • add_conversation_reply
  • archive_article
  • bulk_create_contacts
  • create_article
  • create_collection
  • create_company
  • create_contact
  • create_conversation
  • create_conversation_field
  • delete_contact
  • delete_conversation
  • get_article
  • get_bulk_job_status
  • get_collection
  • get_company
  • get_contact
  • get_conversation
  • get_conversation_field
Show all 36
  • get_me
  • list_articles
  • list_collections
  • list_companies
  • list_contact_fields
  • list_contacts
  • list_conversation_fields
  • list_conversation_replies
  • list_conversations
  • list_conversations_with_replies
  • list_helpcenters
  • list_members
  • list_tags
  • update_article
  • update_company
  • update_contact
  • update_conversation
  • update_conversation_field
Categories
Made by
SparrowDesk · Website
Sign-in
Required
Connector URL
https://mcp.sparrowdesk.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 7, 2026
More info
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