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Trengo

Claude connectorCommunity

Work in your Trengo shared inbox: read and reply to conversations, manage contacts, AI agents and journeys, and pull reports.

View in Claude directory

Connect Claude to Trengo, the customer engagement platform for email, WhatsApp, SMS, live chat, voice and social channels in one shared inbox.

Claude works with the permissions of the signed-in Trengo user. It signs in over OAuth and calls the public Trengo API with that user's own token, so it sees and changes only what the user can.

What you can do:

  • Tickets: find, read and summarise conversations, see what waits on your team, assign, label, close and reopen tickets, add internal notes and set reminders.
  • Messaging: send replies, WhatsApp templates and SMS, start new conversations, prepare email drafts for a person to send, and create WhatsApp templates for Meta review.
  • Contacts and profiles: search, create and update contacts, notes and contact groups.
  • AI agents: build and test Trengo AI agents, manage their knowledge and scenarios, and close knowledge gaps.
  • Journeys: design, check and publish automations.
  • Account setup: labels, teams, quick replies, custom fields, users and webhooks.
  • Reporting: ticket KPIs, time series, SLA details, agent performance and who is online.

Safety by design: every tool that sends, deletes, merges or changes access is marked as destructive, so Claude asks you before it runs. The server refuses actions that Trengo or Meta would reject, such as free WhatsApp text outside the 24-hour window. The server stores no data and logs no message content.

Tools
87

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#2844of 8,953167places up24h—7d
#2,811#2,913#3,015#3,117Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Rank by trending score

#82of 3,551024h—7d
#81#87#93#99Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Popularity score

7,160+32724h—7d
6,4956,6776,8597,041Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

Trending score

121,069−13,68424h—7d
100,681109,974119,267128,560Oct 6Oct 12Oct 18Oct 24Oct 30Nov 4

2 listing changes logged · latest Nov 1: Description, Tools. See what changed

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Communication295th of 969 by popularity · 7th of 387 by trending score
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All 983 Communication connectors

Productivity1,497th of 4,952 by popularity · 44th of 1,913 by trending score
Order by

All 5,028 Productivity connectors

Sales and marketing705th of 2,043 by popularity · 16th of 903 by trending score
Order by

All 2,080 Sales and marketing connectors

Tools

  • account_overview
  • add_contact_note
  • add_internal_note
  • ai_agent_knowledge_gaps
  • ai_agent_report
  • assign_ticket
  • close_ticket
  • create_ai_agent
  • create_contact
  • create_journey
  • create_ticket
  • create_whatsapp_template
  • delete_ai_agent
  • delete_contact
  • delete_contact_note
  • delete_journey
  • delete_message
  • delete_ticket
Show all 87
  • deploy_ai_agent
  • favorite_ticket
  • get_agent_performance
  • get_ai_agent
  • get_boards
  • get_call
  • get_config
  • get_contact
  • get_inbox_counts
  • get_journey
  • get_journey_capabilities
  • get_message
  • get_profile
  • get_report_metrics
  • get_report_timeseries
  • get_ticket
  • get_ticket_link
  • get_ticket_messages
  • get_ticket_sla_details
  • label_ticket
  • list_ai_agent_knowledge
  • list_ai_agents
  • list_calls
  • list_deleted_tickets
  • list_journeys
  • list_tickets
  • list_whatsapp_templates
  • manage_ai_agent_knowledge_collections
  • manage_ai_agent_knowledge_sources
  • manage_ai_agent_scenarios
  • manage_ai_agent_snippets
  • manage_board_cards
  • manage_contact_groups
  • manage_custom_fields
  • manage_labels
  • manage_profile
  • manage_quick_replies
  • manage_teams
  • manage_ticket_results
  • manage_users
  • manage_webhooks
  • mark_mention_seen
  • mark_spam
  • mark_ticket_as_new
  • merge_tickets
  • move_ticket
  • prepare_email_draft
  • publish_journey
  • reopen_ticket
  • resolve_ai_agent_knowledge_gap
  • search_contacts
  • search_profiles
  • send_message
  • send_reply
  • send_sms
  • send_whatsapp_template
  • set_ticket_field
  • set_ticket_reminder
  • sms_overview
  • test_ai_agent
  • ticket_brief
  • unpublish_journey
  • update_ai_agent
  • update_contact
  • update_journey
  • waiting_on_us
  • watch_ticket
  • who_is_online
  • whoami
Categories
Made by
Trengo · Website
Sign-in
Required
Connector URL
https://mcp.trengo.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 30, 2026
More info
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