Fellix

Fellix is the inbox, client book and calendar of a service business. Connect it and Claude can work in your Fellix account when you ask: look up a client and their history, read a conversation, draft and send the reply, take a thread or hand it to a colleague, move a lead through the pipeline, and book, reschedule or cancel an appointment. It can also give you the numbers: what is waiting, what was won and lost, how the team and each channel are doing, and which tags are rising.

Claude acts as you. It sees only the conversations you see in Fellix, can do only what your role allows, and only within the permissions you approve when you sign in. If you belong to several Fellix organizations, you choose which one to connect. Everything it sends goes out under your name. Tools that send or change something are marked as write actions, so Claude asks you before using them. Disconnect it at any time from Profile → Connected apps in Fellix.