ThreadDesk
Claude connectorCommunityWork your WhatsApp, Messenger and Instagram inbox from Claude: catch up on chats, look up customers and orders, reply, and manage support t…
ThreadDesk is a customer messaging inbox for WhatsApp, Messenger and Instagram, with email support tickets. This connector lets business owners and their teams work their ThreadDesk workspace from Claude.
Ask Claude what needs a reply, summarise a customer's conversation, look up a contact and their Shopify or WooCommerce orders, check tickets that are about to breach their SLA, or review team performance for any period. When you allow it, Claude can also reply to a customer, send an approved WhatsApp template, assign or resolve a conversation, reply to or update a ticket, and update a contact's details and tags.
Built for safety:
- Read-only until you grant more. Write permissions are requested separately, the first time they are needed.
- Claude acts as you, limited to what your ThreadDesk role allows.
- Every write is confirmed with you first and acts on one customer at a time. There are no bulk or export tools, and sending is capped at 30 messages per hour per workspace.
- WhatsApp's 24-hour customer-service window and opt-outs are respected.
- Connections are listed under Settings → Connected AI apps, where any owner or admin can disconnect them instantly.
Requires a ThreadDesk account (threaddesk.io) with an active plan.
- Tools
- 21
exposed by this connector
Movement
From our daily snapshots over the last 30 days.
Rank by popularity
Rank by trending score
Popularity score
Trending score
In its categories
How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.
Sales and marketing1,365th of 2,043 by popularity · not ranked by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 1363 | 3,700 | — | 344places down | |
| 1364 | 3,700 | — | 344places down | |
| 1365 | 3,700 | — | 471places down | |
| 1366 | 3,700 | — | 764places down | |
| 1367 | 3,700 | — | 584places down |
This connector isn’t ranked by trending score, so the category’s top connectors are shown instead.
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 1 | 34,158,649 | 14,826 #60 | 2places down | |
| 2 | 30,557,087 | 14,248 #78 | — | |
| 3 | 15,667,540 | 15,307 #45 | 1places down | |
| 4 | 507,188 | 7,033 #724 | — | |
| 5 | 502,891 | 7,877 #587 | 10places up |
Productivity3,117th of 4,952 by popularity · not ranked by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 3115 | 3,700 | — | — | |
| 3116 | 3,700 | — | 584places down | |
| 3117 | 3,700 | — | 471places down | |
| 3118 | 3,700 | — | 196places down | |
| 3119 | 3,700 | — | 471places down |
This connector isn’t ranked by trending score, so the category’s top connectors are shown instead.
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 1 | 57,784,459 | 13,209 #289 | — | |
| 2 | 30,557,087 | 14,248 #216 | — | |
| 3 | 15,667,540 | 15,307 #141 | 1places down | |
| 4 | 1,955,298 | 8,690 #1014 | — | |
| 5 | 1,658,113 | 8,969 #954 | 5places up |
Communication600th of 969 by popularity · not ranked by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 598 | 3,700 | — | 471places down | |
| 599 | 3,700 | — | — | |
| 600 | 3,700 | — | 471places down | |
| 601 | 3,700 | — | 764places down | |
| 602 | 3,585 | — | 172places up |
This connector isn’t ranked by trending score, so the category’s top connectors are shown instead.
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 1 | 507,188 | 7,033 #304 | — | |
| 2 | 252,603 | 13,105 #70 | 3,019places up | |
| 3 | 234,756 | 7,209 #293 | 35places up | |
| 4 | 161,421 | 8,585 #212 | 93places up | |
| 5 | 156,097 | 7,109 #298 | 593places up |
Tools
- add_ticket_note
- assign_conversation
- get_contact
- get_conversation
- get_customer_orders
- get_performance_report
- get_ticket
- get_workspace_overview
- list_conversations
- list_team_members
- list_templates
- list_tickets
- reopen_conversation
- reply_to_ticket
- resolve_conversation
- search_contacts
- search_conversations
- send_reply
Show all 21Show fewer
- send_template
- update_contact
- update_ticket
- Made by
- ThreadDesk · Website
- Sign-in
- Required
- Connector URL
- https://api.threaddesk.io/mcp
- Transport
- Streamable HTTP
- Works with
- Claude, Claude API, Claude Code, Claude Desktop
- Added
- October 6, 2026
- More info
- Sponsorship
- Promote this connector